Shipping & Delivery Policy

At BangladeshSweater.com, we aim to provide you with the best shipping and delivery experience. Below are the details of our shipping and delivery policies:

1. Shipping Methods

We offer various shipping methods to ensure your order arrives in the most convenient and timely manner. Our available shipping options include:

• Standard Shipping
• Express Shipping
• International Shipping (available for selected regions)

You will be able to choose your preferred shipping method during checkout.

2. Shipping Costs

Shipping costs are calculated based on the delivery location, shipping method, and the total weight of the order. The shipping cost will be displayed during checkout before you confirm your order.

Free Shipping: We offer free shipping on orders over a certain amount (please refer to our website for the specific threshold).

3. Delivery Times

• Domestic Shipping: Typically, delivery takes between 3-7 business days for orders within Bangladesh.
• International Shipping: Delivery times for international orders may vary depending on the destination country and customs processing. Generally, international orders are delivered within 7-14 business days.

Please note that delivery times are estimates and may vary due to factors outside our control, such as customs delays or weather conditions.

4. Order Processing Time

All orders are processed within 1-2 business days after receiving payment. Orders placed during weekends or public holidays will be processed the following business day.

Once your order is shipped, you will receive a confirmation email with tracking information (if applicable).

5. Order Tracking

Once your order has been dispatched, you will receive an email with tracking details. You can track the status of your shipment on the carrier’s website by entering the provided tracking number.

6. Delivery Issues

While we strive to ensure timely delivery, delays may occasionally occur. If there is any issue with your delivery, such as missing or delayed shipments, please contact us immediately. We will work with the shipping carrier to resolve the issue.

Lost or Damaged Items: In case your order is lost or damaged during shipping, please notify us within 7 days of receiving the product, and we will assist in resolving the issue, including providing a refund or replacement.

7. International Shipments and Customs Duties

For international orders, please be aware that customs duties, taxes, or other import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges before placing an order.

8. Shipping Restrictions

We currently ship to most countries globally. However, there are some locations to which we may not be able to ship due to shipping restrictions or legal/regulatory limitations. If we are unable to ship to your location, we will notify you promptly.

9. Change of Address

If you need to change the delivery address for an order after it has been placed, please contact us as soon as possible. We may be able to update the address if the order has not yet been dispatched. Once the item is shipped, we are unable to modify the delivery address.

10. Customer Service

If you have any questions regarding shipping, delivery, or order tracking, please feel free to contact our customer service team. We are here to assist you and ensure your shopping experience is smooth and enjoyable.

Contact Information:
BRANDS MEGA LTD,
Navana Tower, Level-18,
45 Gulshan Avenue, Gulshan-1,
Dhaka-1212, Bangladesh.

Thank you for shopping at BangladeshSweater.com! We appreciate your business and aim to provide prompt and reliable shipping for all orders.